At the local ice cream parlor, every employee had his or her own specialty. Ron made all the banana splits, Ross made the ice cream cakes, Maddi made the ice cream cookies, and Reese took care of all the chocolate dips.

Getting work done efficiently and effectively is considered the goal of __________.
A. organizing
B. leading planning
D. controlling
E.Managing
Answer
A.    Organizing
At the local ice cream parlor, every employee had his or her own specialty. Ron made all the banana splits, Ross made the ice cream cakes, Maddi made the ice cream cookies, and Reese took care of all the chocolate dips. This is an example of which of the following?
A.
Product organization
B.
Work division
C.
Departmentalization
D.
Work specialization
E.
Cross-functional work
Answer
D.
Work specialization

The registrar's office has a reputation for requiring lots of documentation, long lines, and rigid departmentalization. This would be an example of which of the following structures?
A.    Bureaucratic
B. Traditional
C. Organic
D. Centralized
E. Formalized

Answer
A.    Bureaucratic

Sam's Pizza is a local restaurant that everyone wants to work at. Sam gives all shift managers the power to make their own rules, meet the customer requests in their own way, and adapt the menu to the changing of seasons. This would be an example of which of the following structures?
A.
Bureaucratic
B.
Organic
C.
Centralized
D.
Formalized
E.
Traditional
Answer
B.    Organic
Which of the following is considered a traditional organizational design?
A.
Divisional
B.
Lean
C.
Flexible
D.
Innovative
E.
Adaptive
Answer
A.    Divisional

Which of the following is considered a contemporary organizational design?
A.
Adaptive
B.
Simple
C.
Divisional
D.
Team
E.
Organic
Answer
D.
Team

As a way to communicate innovations and new ideas with all employees inside McDoogles Game and Play, Jim McDoogle uses a tool called the McDoogle Black Box to facilitate sharing this information. McDoogles is what kind of organization?

A.
Matrix
B.
Technological
C.
Simple
D.
Divisional
E.
Learning

Answer
E.
Learning


Desmond works for a technology firm in Virginia from his home in South Carolina. He is able to stay connected through Skype, Messenger, and the organization's intranet. Desmond's work arrangement is most like which of the following?
A.
Flex location
B.
Job sharing
C.
Technology-driven
D.
Teleporting
E.
Telecommuting
Answer
E.
Telecommuting